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* Unless otherwise noted all entries are from the Medicare Glossary
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A | B | C | D | E | F | G | H | I | J | K | L | M
N | O | P | Q | R | S | T | U | V | W | X | Y | Z
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QUALITY - Quality is how well the health plan keeps its members healthy or treats them when they are sick. Good quality health care
means doing the right thing at the right time, in the right way, for the right person and getting the best possible results.
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QUALITY ASSURANCE - The process of looking at how well a medical service is provided. The process may include formally reviewing
health care given to a person, or group of persons, locating the problem, correcting the problem, and then checking to see if what you did worked.
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QUALITY IMPROVEMENT ORGANIZATION - Groups of practicing doctors and other health care experts. They are paid by the federal
government to check and improve the care given to Medicare patients. They must review your complaints about the quality of care given by:
inpatient hospitals, hospital outpatient departments, hospital emergency rooms,
skilled nursing facilities, home health agencies, Private Fee-for
Service plans, and ambulatory surgical centers.
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