• This policy covers how Loving Care Family Services, LLC (LCFS) treats personal information that LCFS collects and receives, including information related to your past use of LCFS products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
• This policy does not apply to the practices of companies that LCFS does not own or control or to people that LCFS does not employ or manage.
• This policy does not apply to any information personal or otherwise that is covered under our HIPAA Privacy Policy.

     General

• Only current LCFS clients are permitted to register for our private site, though anyone may ask to be placed on our mailing list or to request brochures or more information on our services and products.
• LCFS collects personal information when you register with LCFS, when you use LCFS products and services, or when you visit LCFS pages.
• When you register we may ask for information such as your name, email address, birth date, zip code, and telephone number. For LCFS mailing lists we may also ask for your address. Once you register with LCFS and sign in to our services, you are not anonymous to us.
• LCFS collects information about your transactions with us and with some of our business partners, including information about your use of services that we offer.
• LCFS automatically receives and records information on our server logs from your browser, including your IP address, LCFS cookie information, and the page you request.
• LCFS uses information for the following general purposes: to customize the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

     Children

• We do not permit children to register for our web site unless their parent or guardian is a current client and we receive written permission from the parent or guardian to create an account for any child under 17.

Information Sharing and Disclosure

• LCFS does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
• We provide the information to trusted partners who work on behalf of or with LCFS under confidentiality agreements. These companies may use your personal information to help LCFS communicate with you about offers from LCFS and our marketing partners. However, these companies do not have any independent right to share this information.
• We have a parent's permission to share the information if the user is a child under age 17. Parents have the option of allowing LCFS to collect and use their child's information without consenting to LCFS sharing of this information with people and companies who may use this information for their own purposes;
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of LCFS's terms of use, or as otherwise required by law.
• We transfer information about you if LCFS is acquired by or merged with another company. In this event, LCFS will notify you before information about you is transferred and becomes subject to a different privacy policy.

Cookies

• LCFS may set and access LCFS cookies on your computer.

Your Ability to Edit and Delete Your Account Information and Preferences

     General

• You can edit your LCFS Account Information at any time.
• We reserve the right to send you certain communications relating to the LCFS service, such as service announcements, administrative messages and the LCFS Newsletter, that are considered part of your LCFS account, without offering you the opportunity to opt-out of receiving them.
• You can delete your LCFS account by visiting our Account Deletion page. No personally identifying information remains once your account has been deleted.

     Children

• Parents can review, edit, and delete information relating to their child's LCFS account just as they would with their own account.
• If a parent chooses not to allow us to further collect or use a child's information, parents may delete their child’s account and all identifying information will be deleted.

Confidentiality and Security

• We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
• We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Changes to this Privacy Policy

• LCFS may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your LCFS account or by placing a prominent notice on our site.

Questions and Suggestions

• If you have questions or suggestions, please contact us at:

Loving Care Family Services, LLC
Customer Care - Privacy Policy Issues
Email us at Privacy Question

(Local)
678-574-2444
(Toll Free)
888-263-7160